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A message, as the agent takes it

A message from every caller, and no promises made for you.

  • Every call opens by telling the caller they are speaking with an AI assistant, that the call is recorded and transcribed so your team can follow up, and that by staying on the line they consent.
  • It asks one question at a time: the caller’s full name, the best callback number, what they are calling about in their own words, a good time to call back and their email.
  • It reads back the name, the callback number and, when given, the email before it closes.
  • Every caller leaves a message: a customer, someone who wants to be one, a supplier, a sales call or anyone else.
  • If anyone is hurt or in danger right now, the agent tells them to call 911, or 988 if it is about harming themselves.
  • It never transfers a call.
  • It never gives advice, quotes a price, books, confirms or cancels anything, or promises what your team will do or when. Your team goes through that when they call back.
  • The line is English only: a caller who cannot continue in English is told so.

The whole call, step by step

What it does

Take the message. Leave the answers to your team.

The whole message

The caller’s name and callback number, why they are calling in their words, a good time to call back and their email. Read back, and emailed to you.

Every caller leaves a message

A customer, a supplier, a sales call or anyone else. If someone says it is urgent, the message is marked urgent. Anyone in danger gets the 911 line instead.

No promises made for you

No advice, no price, no booking and no word on what your team will do or when. Whatever needs your word is left for your team to go through when they call back.

The whole call, step by step

Pricing

One plan. Every answered call included.

One plan, $149 a month, every answered call included. Fair use is a guide of up to 100 answered calls a month for one firm’s own line, not a cap: nothing meters your calls or cuts them off at that number. If you are consistently and substantially above it, we may get in touch to agree terms that fit that volume, and if we cannot agree any, the Terms of Service let either side end the plan.

Intake Gateway

$149 / month

  • Every answered call included — nothing is metered or billed per call
  • 24/7 message-taking, in English
  • A message from every caller; no call is transferred
  • An email with the summary and intake after every call except one we are confident is spam
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