An AI receptionist, built for intake
An AI receptionist answers your phone when you can’t and tells the caller it is an AI. Intake Gateway’s runs a full intake, for $149 a month with every answered call included.
$149 a month, flat. First month free. Every answered call included. Cancel any time. About 8 hours of a receptionist’s pay (US median, BLS May 2025).
Call the number we give you from your own phone and hear the agent take an intake — up to 15 minutes of test calls, before you add a card. First month free: a 30-day free trial, every answered call included, one trial per firm. Card on file, nothing charged before day 31. No setup fee. Month to month.
Updated
Each card is a thing the agent does today, in the words the rest of the site uses.
Any kind of injury, not just crashes: what happened and when, injuries and treatment, who is responsible, whether an adjuster has already called. Then the questions that only matter for what actually happened — a police report for a crash, how long the hazard had been there for a fall, who owns the dog, whether they still have the product. Asked as a conversation, not read as a form.
A fatality, anything involving a city or a public body, an adjuster pushing for a recorded statement, evidence about to disappear: the agent recognizes the signs and offers to put the caller through to you live, in the hours you allow transfers. When it is unsure, it offers the transfer.
Every routine caller is told the office will call them back, and gives the time that suits them. Connect a calendar and the agent books an ordinary case's consultation instead, from your real availability, while the caller is still on the phone, or requests one where your calendar asks you to confirm.
The recording, the transcript, a summary and the structured intake for every call are in your dashboard. Download what you need for your file: the recording, transcript, summary and intake are removed on a fixed schedule measured from each call.
Intake Gateway is built for law firms of every practice area. AI receptionist for law firms.
Questions
A generic AI receptionist takes a message. This one runs a personal-injury intake: what happened and when, the injuries and treatment, who is responsible, whether an adjuster has already called, and the questions that only matter for that kind of case. Urgent cases are offered a live transfer to you, in the hours you allow transfers. Connect Clio and it checks conflicts while the caller is on the line; connect a Cal.com calendar and an ordinary case’s consultation is booked, or requested where your calendar asks you to confirm, instead of promised a callback.
Every call opens with a fixed disclosure, sent as the agent’s opening line rather than composed on the call: the caller is speaking with an AI assistant and not an attorney, the call is recorded and transcribed, staying on the line is consent, and anyone who would rather not be recorded can hang up.
Only if you want it to. It answers whenever you route calls to it: only after hours, only when you don’t answer, or all the time. Forwarding only after hours means you keep answering in the day and your agent takes nights and weekends.
No. It gathers facts, screens and schedules. It does not evaluate the merits, quote a fee of its own, or promise representation, and no engagement letter is sent from a call.
No. Every answered call is included and nothing is billed per call. Fair use is a guide of up to 100 answered calls a month for one firm’s own line, not a cap: nothing meters your calls or cuts them off at that number. If you are consistently and substantially above it, we may get in touch to agree terms that fit that volume, and if we cannot agree any, the Terms of Service let either side end the plan.
Neither. Plans are month to month. You cancel from the billing page in your account; if you cannot reach it, one email to the address in the footer does the same thing, and nobody has to approve it. Either way it takes effect at the end of the period you have paid for, and the agent keeps answering until then, so there is never a gap in coverage you did not ask for.
First month free: a 30-day free trial, every answered call included, one trial per firm. Card on file, nothing charged before day 31.
One plan, $149 a month, every answered call included. First month free: a 30-day free trial, every answered call included, one trial per firm. Card on file, nothing charged before day 31.