Pricing

One plan. Every answered call included.

No setup fee, no annual contract, no quote to request.

$149 a month, flat. First month free. Every answered call included. Cancel any time. About 8 hours of a receptionist’s pay (US median, BLS May 2025).

Get your number and hear your agent — no card yet Call the demo line: (608) 530-6116

Call the number we give you from your own phone and hear the agent take an intake — up to 15 minutes of test calls, before you add a card. First month free: a 30-day free trial, every answered call included, one trial per firm. Card on file, nothing charged before day 31.

Cancel any time from your billing page, and your line keeps answering to the end of the period you paid for, as the policy sets out; if it has barely been used, you can refund your first charge yourself there too, which ends the subscription at once. The Cancellation + Refund Policy says exactly when.

Intake Gateway

$149 / month

Every answered call included — nothing is metered or billed per call
24/7 intake in English, and in Spanish if you switch it on
Urgent cases are offered a live transfer in your hours; others get a callback, or a booked or requested consultation for an ordinary case once a calendar is connected
An email with the summary and intake after every call except one we are confident is spam
Start with nights and weekends. Forward your line only after hours, only the calls you don’t answer, or every call — a choice you make with your phone carrier or phone system, not a setting here, and can change at any time.

Get your number and hear your agent — no card yet

Hear it before you start: call (608) 530-6116, our demo line, in English or Spanish.

Included

Everything the agent does, on the one plan.

24/7 answering by the personal injury intake agent, on a number we provide
A callback promised to the caller, with the time that suits them passed to you
Optional: a real-time conflict check against your Clio, and the contact written back after the call
Optional: consultations booked, or requested, on your Cal.com calendar while the caller is on the line
Live transfer of urgent new cases to a number you choose, after asking the caller, in the hours you allow transfers
Recording, transcript, summary and structured intake for every call, in your dashboard
Repeat spam numbers and robocall bursts turned away before the call is answered
A fixed recording and AI disclosure opening every call
Support by email, in writing — no phone queue and no ticket portal

Compared

What other answering services publish about their price.

Each competitor figure is from the vendor’s own page, linked beside it with the day it was read, including where one costs less than we do.

Service	Published price	Per-call or per-minute charges
Smith.ai (AI Receptionist)	Free: $0 a month for 25 calls. Pro: $150 a month for 75 calls ($2.00 a call). Source, read Oct 2, 2026	Per call: $3.00 a call past the free plan's 25; on paid plans, overage is charged per real call. Source, read Oct 2, 2026
Ruby	$250 a month for 50 minutes, $395 for 100, $720 for 200. Source, read Oct 2, 2026	Per receptionist minute; minutes past the plan are billed at an overage rate these pages do not publish. Source, read Oct 2, 2026
PATLive	$49 a month with no included minutes (pay as you go); $99 a month for 50 minutes, up to $6,899 for 5,000. Plus taxes and fees. Source, read Oct 7, 2026	Per receptionist minute: $2.99 a minute on pay as you go; past a plan's minutes, $2.29 down to $1.49 a minute. No charge for after-call notes or wrap-up. Source, read Oct 7, 2026
Abby Connect	$165 a month for 50 Abby Minutes, $329 for 100, $599 for 200, $1,380 for 500; Enterprise plans are custom. Source, read Oct 7, 2026	Per Abby Minute: a human minute is 1 Abby Minute, an AI minute half of one; minutes past the plan are billed at the plan’s Abby Minute rate, which this page does not publish in dollars. Source, read Oct 7, 2026
NextPhone	$199 a month, flat, with unlimited calls. Source, read Oct 2, 2026	None: no per-minute charges and no per-call fees. Source, read Oct 2, 2026
Intake Gateway	$149 a month.	None: every answered call is included, and fair use is a guide of up to 100 answered calls a month for one firm’s own line, not a cap.

Ours: no setup fee, no per-call charge, no paid add-ons. Prices in US dollars a month, as each vendor publishes them; we are billed monthly by card. A service that publishes no price on the page we read is left out here. All 18 services we track, with contract and setup terms. Names are their owners’ trademarks; no affiliation.

What we do not have, and what happens when something breaks

Before you ask us anything

What your bar will ask, and what the honest answer is

You will have to satisfy yourself that this is allowed before you decide whether it is good. These are the questions that come up, answered plainly. None of it is legal advice — check every line against your own state's rules.

Does it give legal advice?

No, and it is built so that it cannot drift into it. The agent never says whether a caller has a case, what it might be worth, whether a deadline has passed, whether an offer is fair, or what they should do. Asked any of those, it says the attorney will go through it and carries on taking the details. The exact instruction sheet behind that is summarised on the product page.

Is it soliciting on my behalf?

It never places an outbound call to originate a lead or reach anyone who has not already dialled your number. It transfers an urgent case to your own line during the same call, on your own transfer rules, and it emails you afterward — neither one reaches a caller or a prospective client who did not call you first.

Does the caller know they are talking to a machine?

Every call opens with a fixed disclosure that says so and says the call is recorded — the same words every time, not composed on the call. The exact words are printed on the product page so your review takes a minute rather than a meeting. A caller can talk over it, as on any phone call, and it is not started again; after each call we check the transcript for it and show the result on the call’s page.

Who can hear the recording?

You, behind your own sign-in — and the few of our people who need to, to fix a problem or, from October 7, 2026, to check and improve how the agent handles calls, as our data processing addendum sets out. Recordings and transcripts are never attached to an email or linked from one. The trust page says what is kept, what is removed on a fixed schedule, and who processes it.

What about conflicts?

If you connect Clio, the agent checks the names it has taken against your existing contacts and matters during the call. When Clio marks the other party as your client, they are the client on a matching matter, or they are an earlier caller whose details Intake Gateway sent to your Clio in the last 13 months, it stops there: no further questions, nothing booked, just a callback number, and the caller is never told the result. Any other match on the other party is flagged for you and the intake carries on. A conflict is a decision for a lawyer, not the agent, so it never declines anyone; it flags the match for you and moves on.

And the fee — how is it structured?

One flat $149 a month. It does not change with how many callers there are, how many become clients, or what any of those matters is worth. There is no per-lead price, no per-signed-case price, no percentage, and nothing that rises when your intake goes well. You are buying software by the month, the way you buy your practice-management system.

ABA Formal Opinion 512 beside what the product does, rule by rule

Before you start: the usual questions

Why an AI and not a person?

It answers at any hour, and its price does not change with the number or length of calls (fair use below). Its fixed opening tells the caller they are speaking with an AI assistant, and if a caller asks whether they are talking to a real person, it says it is not, straight away.

It is an AI intake agent for personal injury, workers’ comp, criminal defense and family law firms, so it does not fit a firm that wants a person on the phone or intake for other practice areas.

Is there a call limit?

No. Every answered call is included and nothing is billed per call. Fair use is a guide of up to 100 answered calls a month for one firm’s own line, not a cap: nothing meters your calls or cuts them off at that number. If you are consistently and substantially above it, we may get in touch to agree terms that fit that volume, and if we cannot agree any, the Terms of Service let either side end the plan.

Is there a contract, or a setup fee?

Neither. Plans are month to month. You cancel from the billing page in your account; if you cannot reach it, one email to the address in the footer does the same thing, and nobody has to approve it. Either way it takes effect at the end of the period you have paid for, and the agent keeps answering until then, so there is never a gap in coverage you did not ask for.

Why a card for a free trial, and when is it charged?

You do not need one to hear your agent: once you have your number, call it from your own phone, up to 10 test calls and 15 minutes in all. Until a card is on file, your line answers only the phones you list as your own.

Adding a card starts your first month free, a 30-day free trial with every answered call included, and opens your line to every caller. Nothing is charged during the trial: the first $149 is charged on day 31, then monthly. Cancel before day 31 and you pay nothing.

Can I cancel, and can I get a refund?

Cancel any time from your billing page, and your line keeps answering to the end of the period you paid for, as the policy sets out; if it has barely been used, you can refund your first charge yourself there too, which ends the subscription at once. Section 2 of the Cancellation + Refund Policy says exactly when.

There is one plan, so there is nothing to upgrade or downgrade between.

What happens to a call the agent can’t help with?

A caller who is not a prospective client with an injury — your own client, an adjuster, a court, a vendor, anyone it cannot place — is not run through the intake. The agent takes a message: their name, their number, what it is about, and whether it can wait. It says nothing about any case, and never tells a caller your firm does not handle their matter.

You get an email after every call except one we are confident is spam. If your own client or a court says it cannot wait, the agent tries to put them through to you live, in your transfer hours; if no one picks up, they are told the message has gone to the office as urgent.

What do I need besides this?

A phone number to forward. That is all. Your existing number keeps working: you forward it to the line we provide. Clio and a calendar are optional — connect Clio and you get the automated conflict check and the contact written back; connect a Cal.com calendar and an ordinary case’s consultation is booked, or requested where your calendar asks you to confirm, instead of promised a callback. Without either, the agent still answers, qualifies, offers urgent callers a live transfer and emails you the intake.

At your call volume

What each service would cost you a month.

Type your calls a month. Where a vendor publishes a price, the calls it includes and a per-call rate, we multiply; where it does not, we say so.

Calls your firm gets a month

Service	A month at 50 calls	How it is figured
Intake Gateway	$149	Flat: every answered call included
Smith.ai (AI Receptionist)	$75	Free plan: $0 a month for 25 calls, then $3.00 a call Source, read Oct 2, 2026
NextPhone	$199	Flat plan: $199 a month, unlimited calls Source, read Oct 2, 2026 Source, read Oct 2, 2026
Ruby	Not published per call	Its pages give no price, included calls and per-call rate we can multiply.
Answering Legal	Not published per call	Its pages give no price, included calls and per-call rate we can multiply.
LEX Reception	Not published per call	Its pages give no price, included calls and per-call rate we can multiply.
PATLive	Not published per call	Its pages give no price, included calls and per-call rate we can multiply.
Alert Communications	Not published per call	Its pages give no price, included calls and per-call rate we can multiply.
Abby Connect	Not published per call	Its pages give no price, included calls and per-call rate we can multiply.
Posh	Not published per call	Its pages give no price, included calls and per-call rate we can multiply.
AnswerConnect	Not published per call	Its pages give no price, included calls and per-call rate we can multiply.
Solvea	Not published per call	Its pages give no price, included calls and per-call rate we can multiply.
Dapta	Not published per call	Its pages give no price, included calls and per-call rate we can multiply.
Upfirst	Not published per call	Its pages give no price, included calls and per-call rate we can multiply.
Dialzara	Not published per call	Its pages give no price, included calls and per-call rate we can multiply.
Lexidesk	Not published per call	Its pages give no price, included calls and per-call rate we can multiply.
Gabbyville	Not published per call	Its pages give no price, included calls and per-call rate we can multiply.
Quo (Sona)	Not published per call	Its pages give no price, included calls and per-call rate we can multiply.
Trillet	Not published per call	Its pages give no price, included calls and per-call rate we can multiply.

First month free, then $149 a month

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