The full message
The caller’s name and callback number, why they are calling in their words, a good time to call back and their email. Read back, and emailed to you.
An AI, not a call center
AI answering service for small business, without the call center.
Calls you miss still get answered. Intake Gateway asks each caller for their name and number, why they are calling in their words, a good time to call back and their email, and emails you the message after every call except one we are confident is spam.
$149 a month, flat. First month free. Every answered call included. Cancel any time. About 8 hours of a receptionist’s pay (US median, BLS May 2025).
Call the number we give you from your own phone and hear the agent take an intake — up to 15 minutes of test calls, before you add a card. First month free: a 30-day free trial, every answered call included, one trial per firm. Card on file, nothing charged before day 31. No setup fee. Month to month. US businesses, calls in English.
Start with nights and weekends. Forward your line only after hours, only the calls you don’t answer, or every call — a choice you make with your phone carrier or phone system, not a setting here, and can change at any time.
- Intake Gateway LLC, New Mexico
- Terms, Privacy and DPA public
- An AI disclosure opens every call
- Recordings stay behind your sign-in
- First month free: no charge for 30 days
First month free, then $149 a month
- Confirm your email: we send a link that signs you in, no password.
- Set up your agent: tell us about your firm, then call your number and hear it.
- Forward your calls to your number and add a card at checkout; the first month is free.
How the answering service handles a call
Every call answered, every message written down, nothing promised.
- Each call begins with the caller hearing that they are speaking with an AI assistant, that the call is recorded and transcribed so your team can follow up, and that by staying on the line they consent.
- One question at a time, it asks for the caller’s full name, the best callback number, what they are calling about in their own words, a good time to call back and their email.
- It closes by reading back the name, the callback number and, when given, the email.
- No caller is turned away: a customer, someone who wants to be one, a supplier, a sales call or anyone else leaves a message.
- If a caller is hurt or in danger right now, the agent tells them to call 911, or 988 if it is about harming themselves.
- No call is ever transferred.
- It never gives advice, quotes a price, books, confirms or cancels anything, or promises what your team will do or when. Your team goes through that when they call back.
- The line is English only: a caller who cannot continue in English is told so.
What it does
Answer the call. Leave the decisions to your team.
Every caller leaves a message
A customer, a supplier, a sales call or anyone else. If someone says it is urgent, the message is marked urgent. Anyone in danger gets the 911 line instead.
No promises made for you
No advice, no price, no booking and no word on what your team will do or when. Anything that needs your word waits for your team to go through at the callback.
Pricing
One plan. Every answered call included.
One plan, $149 a month, every answered call included. Fair use is a guide of up to 100 answered calls a month for one firm’s own line, not a cap: nothing meters your calls or cuts them off at that number. If you are consistently and substantially above it, we may get in touch to agree terms that fit that volume, and if we cannot agree any, the Terms of Service let either side end the plan.
Intake Gateway
$149 / month
- Every answered call included — nothing is metered or billed per call
- 24/7 message-taking, in English
- A message from every caller; no call is transferred
- An email with the summary and intake after every call except one we are confident is spam